Employee Development

The Problem
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Company Profile
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Suave Ltd is a busy manufacturing company. They produce men’s shirts in a highly competitive market. At the moment they export about 40% of their production and they know that in the current economic climate, increasing exports is the most promising growth area for their business and a new export sales manager is soon to be created. Two years ago Suave Ltd were taken over by a forward-looking company, a fabric manufacturer whose business complements theirs.
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Since the takeover many changes have been made, including the introduction of computer assisted cutting equipment. This has resulted in an increase in production but with no increase in the amount of fabric used. There has, therefore, been an increase in profits.
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The parent company encourages a generous budget for training, both, for shop-floor workers and for management.
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In Groups
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Look at the information about possible courses for senior management and decide who you would send on a course and which course you would choose. ( You can choose more than one manager and more than one course if you wish ).
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Consider the following executives for courses:
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Decision Grid
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..............................................NEEDS...............COURSE
Managing Director
Production Manager
Finance Manager
Personnel Manager
Export Sales Manager
Domestic Sales Manager
Other.......
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In-Service Courses 1
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Course One: Effective Speaking
Length of Course: 1 day
Topics Covered: Planning and giving a presentation
Selecting and using visual aids
Presenting arguments / ideas persuasively
Managing nerves
Keeping the audience interested
Dealing with questions confidently
Who should attend?
Most managers will benefit from this course particularly those who need to present an idea confidently and effectively to any number of people.
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Course Two: Effective Meetings
Length of Course: 1 day
Topics Covered: Preparing na agenda
Room layout and seating
Effective visual aids
Managing time during the meeting
Lubricating discussion
Contributing effectively
Follow up
Who should attend?
Anyone who participates in meetings, runs meetings, or takes part in decision making.
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Course Three: Recruitment Interviewing Skills
Length of Course: 1 day
Topics Covered: Preparation of the job description
Comparing the different advertising methods
Defining the ideal candidate
Preparing for the interview
Making an interview plan and conducting the interview
Behavioural skills and body language
Evaluating the success of interview methods
Who should attend?
Anyone who has to choose new staff to join their organisation and wants to make sure that they choose the best person for the job.
In-Service Courses 2
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Course Four: Building and Leading a Team
Length of Course: 2 Days
Topics Covered: Choosing and motivating a good team
Creating an atmosphere which produces good teamwork
Identifying and eliminating factors which reduce good teamwork
Using individual strength
Improving communication with the team
Leadership skills
Producing an action plan and monitoring it
Who should attend?
Newly-appointed team leaders or managers. Managers whose success is likely to be affected by the performance of their team and teamwork.
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Course Five: Time Management
Length of Course: 2 linked days with 3 weeks in between
Topics Covered: Analysing how time is spent
Deciding on priorities
Identifying time-wasters and eliminating them
Delegation
Controlling workload, paperwork and interruptions
Your diary / personal organiser
Who should attend?
All who want to achieve more in less time and who want practical ideas and techniques that they can apply immediately.
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Course Six: Stress Management
Length of Course: 2 days
Topics Covered: Understanding stress and how to use it as a motivator
Positive stress reduction strategies
Avoiding negative strategies such as drink and drugs
Relaxation techniques
Practical ways of managing stress to maintain and improve
Effective performance in yourself and others.
Who should attend?
All those who may be under stress themselves or who have managerial responsibility for sustaining the performance or motivation of staff.