quarta-feira, 31 de dezembro de 2008

Business Entertaining

Results and Consequences, Would
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The Problem
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About 700m (pounds) a year is spent by companies on corporate hospitality, not only on business lunches, etc. to discuss or finalise a contract but on entertainment with no specific objective in mind except to keep or win the loyalty of clients.
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In the past three years your company has always used a ‘hospitality broker’ who would arrange a visit to a social or sporting occasion to which your executives could invite and entertain selected valued clients.
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Unfortunately last year it was not as successful as in previous years and so, this year, the arrangements are to be made internally – in fact, by you.
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There are a number of alternatives – you may like to think of others:
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Sporting Events which British Open Golf Championship
are also Social Events Wimbledon
Horse Racing (The Derby or Grand National)
British Grand Prix
An International Rugby match
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Participation Sports Shooting in Yorkshire (grouse/phesant)
Salmon Fishing (Scotland/Ireland)
Clay Pigeon Shooting
Motor Racing
Use of a Skid Pan
War Games
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Weekend away Scottish Castle
Country House
City Hotel
Skiing in the Alps
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Trip to an unusual place/ event
North Pole or a Trip (Paris to New York - 1st Class) to a Broadway Show,
Football World Cup, Olympic Games
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Dinner + West End Show
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Other Special Event
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In Pairs
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Consider the value and the limitations of these ideas.
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Consider: danger/effect on health
Expense
Time required (weekend/weekday/evening)
Possibility/desirability of inviting spouses/partners)
Exclusivity/non-exclusivity
Ease of arrangement/possibility of things going wrong
Level of enjoyment
Level of stimulation
Previous experience required
Physical ability required
And other points that you think important.
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Now make a group with 2 or 3 others and compare ideas.
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Then create the profile of the clients that you have to entertain.
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AGE RANGE_______ NATIONALITY___________________
OCCUPATIONS____________________________________
_________________________________________________
_________________________________________________
POSSIBLE INTERESTS_____________________________
_________________________________________________
TIME AVAILABLE___________________________________
OTHER FACTORS__________________________________
_________________________________________________
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Action
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Finally discuss and decide what you are going to organise for them.
Each group will have to present the profile of their clients and explain their decision – this includes explaining why other alternatives were rejectec.

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